"Dylan was amazing to work with. My husband and I went in on a Friday evening. He showed us an amazing explorer right off the bat, and that is what we got. The whole process was easy and smooth. He did ask we bring it back in on Monday, as they had not had it very long, took it back on Monday the mechanic's looked it over one last time, asked if we noticed any issues with it and good to go. I was really dreading car shopping, but Dylan made it easy"